https://store-images.s-microsoft.com/image/apps.10412.dd94ef6a-446d-4140-b7d7-37e1b0c5e583.10041a5b-1bb9-447a-994b-25466fb007fb.14a381f2-23f0-4bda-b2ee-10e7d535e7c0

Backorder Management

por NIC Systems Inc.

Allow under-receipt and under-shipment within a specified tolerance.

Backorder Management provides a suite of capabilities to help your organization handle “under-receipt” and “short shipment” scenarios. When the quantity of goods received is less than what was ordered, you will have the choice to accept the under-receipt within a specified tolerance and finish the purchase order. Similarly, when you are not able to fulfill an entire sales order, you have the choice to ship within a specified tolerance and post the sales invoice.

Types of Users

  • Procurement Employees

  • Sales Employees

  • Financial Employees

  • Warehouse Floor Workers

  • Sales Managers

  • Procurement Managers

Customer Needs

In many industries, it is common not to allow under-receipt due to the perishable nature of the product, and risks to quality. In this case, the user needs the ability to refuse backorders for vendor(s), item(s), item-vendor, or all backorders. Refusal of backorders means that if there is a short receipt, the system will post the receipt, and adjust quantities to allow for invoice posting.

Similarly, some companies have an agreement with a customer that if they are not able to fulfill an entire order, they will ship what is available without creating a backorder for the additional quantity.  In this case, the user needs the ability to refuse backorder for the customer(s), item(s), customer-item combination, or all backorders. Refusal means that if there is a backorder, the system will post the shipment, adjusting quantities to allow for invoice posting.

Key Features and Functionality

  • Define various under-receipt policies and assign them to the item(s), vendor(s), or combination of item and vendor. With an under-receipt policy, the user is allowed to receive less than the ordered quantity within the under-receipt tolerance percentage.
  • Set under-receipt quantity on the purchase order or warehouse receipts.
  • Define various under-shipment policies and assign them to items(s), customer(s), or a combination of items and customers. With an under-shipment policy, the user is allowed to ship less than the ordered quantity within the under-shipment tolerance percentage.
  • Set under-shipment quantity on sales orders or warehouse shipments.


Supported Countries

Canada, New Zealand, United Kingdom, and United States


Supported Languages

English, French, and Spanish


Supported Editions

Essentials and Premium

Visão geral

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https://store-images.s-microsoft.com/image/apps.58113.dd94ef6a-446d-4140-b7d7-37e1b0c5e583.60cc056c-5c86-4830-a37e-5ea372adb833.26d11b89-5a49-44a1-8288-535cfaeb7812